Golfbase is fully committed to protecting the privacy of our website visitors and customers. We understand the importance of keeping personal information secure and explaining clearly how it is used.

We only share customer information when it is necessary to provide our services. This may include arranging delivery, processing payments, completing fraud-prevention and account checks, carrying out customer research and service analysis, or acting with your clear permission. This policy explains what information Golfbase collects and how we use it.

By submitting your information and using our website, you acknowledge that we may collect, store and use your personal information as described in this privacy policy. We handle personal information in accordance with applicable UK data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018.

For the purposes of UK data protection law, the data controller is Golfbase Ltd, Chaucer Business Park, Unit B1, Dittons Road, Polegate, BN26 6JF. For privacy enquiries, please contact [email protected].

The personal information you provide will only be used for the purposes explained in this policy. It may be shared with carefully selected service providers when this is necessary to process an order, provide a requested service, meet a legal obligation or protect our business and customers.

When this policy uses the terms "we", "us", "our" and "Golfbase", these refer to Golfbase Ltd.

We may update this Privacy and Cookie Policy from time to time. We recommend checking this page when you visit our website or submit personal information to Golfbase.

• INFORMATION WE COLLECT ABOUT YOU

  Golfbase.co.uk collects information about customers and website visitors. We recognise the responsibility that comes with handling this information and are committed to keeping it secure and confidential.

  When you browse or purchase from Golfbase.co.uk, interact with Golfbase on social media, enter a competition or contact our customer care team, we may collect and use the following information about you:
  • Information you provide when creating an account, shopping online, subscribing to marketing, contacting our customer care team or entering a competition.
  • This may include your name, billing address, delivery address, payment information, email address and telephone number. We use this information to answer enquiries, process orders, manage competition entries and send relevant marketing where you have chosen to receive it.
  • Information about visits to our website, including traffic data, approximate location information, website logs and other technical information. We may also collect your Internet Protocol address. We use this information to operate the website, understand website activity, improve our services and display the website correctly on your device. We do not use this information by itself to identify you personally.
  • Information relating to your interactions with Golfbase content, including likes, reposts and shares. Depending on your social media settings, this may allow us to respond to you or view information made available through the platform. You may also choose to submit a photograph or video. We recommend checking the privacy settings and terms provided by each social media platform.

  How we use your personal information depends on why it was collected. Where you have subscribed to marketing updates, you may withdraw your permission at any time. Where you have placed an order, we will use your information to process and fulfil that order.

• INFORMATION WE WILL NEVER COLLECT

  We do not intentionally collect protected personal information relating to racial or ethnic background, physical or mental health, political or philosophical beliefs, or a person's private identity or relationships.

  We do not knowingly collect information from anyone under the age of 16. Anyone under 16 is not permitted to create an account, place an order or submit personal information through Golfbase.co.uk.

• STORING THE PERSONAL DATA WE COLLECT

  We take reasonable steps to keep the information we collect secure and confidential. Information is protected using access controls, passwords, network security measures and secure connection technology.

  Information collected from you may be transferred to or stored in locations outside the United Kingdom or European Economic Area. Where this happens, it will only be handled by Golfbase, carefully selected service providers or suppliers assisting with services such as payment processing and order fulfilment. Appropriate safeguards will be used where required by applicable data protection law.

  By submitting your information online, you acknowledge that it may be transferred, stored and processed as described in this policy.

• USE OF INFORMATION

  You may have the following rights in relation to your personal information:
  • The right to request access to the personal information we hold about you.
  • The right to request that eligible information is sent to you or another organisation.
  • The right to have inaccurate information corrected.
  • The right to object to certain uses of your information, including direct marketing.
  • The right to request that the use of your information is restricted.
  • The right to request that eligible information is deleted.

  To make a request or ask for more information, please email [email protected]. We may need to confirm your identity before completing a request and may ask you to provide suitable identification.

  You may stop interacting with Golfbase through any of our social media platforms at any time. Please contact [email protected] if you need help with a request relating to your information.

  The Golfbase website and social media accounts may contain links to partner, advertising or affiliate websites. These websites have their own privacy and cookie policies. Golfbase is not responsible for how those independent websites collect or use information.

• MARKETING PREFERENCE DATA

  If you have chosen to receive marketing from Golfbase, we may use your details to send information about products, services and offers that we believe may be relevant to you.

  You can change your mind and stop receiving marketing updates at any time. You can:

  • Select the unsubscribe link at the bottom of a marketing email.
  • Sign in to your account, select My Account, open Communication Preferences and update your choices.
  • Email [email protected] with "Unsubscribe" in the subject line.

• SALE OF THE BUSINESS

  If Golfbase is sold, merged, reorganised or transfers all or a substantial part of its business or assets, relevant information may be transferred to the organisation taking responsibility for the business.

  Any receiving organisation must handle your personal information in accordance with this policy and may only use it for the purposes for which it was originally provided, unless another lawful basis applies. Where required, we will notify you of the transfer and explain any choices available to you.

• WHAT ARE COOKIES?

  A cookie is a small information file placed on your computer, mobile telephone or other device when you visit a website. It allows the website to recognise your device during future visits.

  Cookies perform several functions. They may remember your preferences and selected items, help us improve your website experience, support essential website features and help make online advertising or offers more relevant.

  For further information about the cookies we use, please read our Cookie Policy.