HELP CENTRE
Terms & Conditions
Please read the Terms and Conditions carefully before using this website and any Golfbase content on social media sites ( including and without limit to Facebook and blogs). These terms and conditions apply to all visitor and users of this site, as well as to the content (as defined below), information, recommendations, products and/or services provided to you on or through this site. By accessing and using this site, you indicate that you consent to these Terms & Conditions in their entirety in addition to any other law or regulation that applies to the site and the internet. If you do not agree to these terms and conditions in their entirety please leave this site.
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This website is operated by Golfbase (referred to as “Golfbase/we/our/us”). As user of this website (referred to as “you/your”) you acknowledge that any use of this website including any reservations you make (“use/using”) is subject to our terms and conditions below, which includes any other important hyper-linked sections e.g. Returns & Refunds, Cookie Policy, & Privacy Policy.
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TWe reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions. If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website. Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password (“Password Details”). Information that you provide on this website must be accurate and complete. All passwords details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your Password details or become aware of any misuse then you must inform us immediately (see Contact us for more information for full contact information).
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Many of the products are of a technical nature and it is not practical to publish detailed specifications of all the Products and keep specifications completely up to date. All descriptive matter, drawings, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the Products.
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The site and the content are free of charge and provided “as is” and without any warranties of any kind. The information on the site is for general information purposes only and does not constitute advice, and although we have made every effort to ensure the correctness of the information contained herein, the information available through the website is provided “as is” and “as available” and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website of from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.
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Your use of the site is at your own risk. To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall Golfbase be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the or otherwise arising out of or in connection with these Terms and Conditions, even if Golfbase has been advised of the possibility of any such damages.
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You acknowledge that content, including but not limited to text, software, music, sound, photographs, video, graphics or any other material contained in either sponsor advertisements or email distributed, commercially produced information presented to you by the Website, by us, or our advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.
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For your convenience and to improve the usage of the Site, links to websites that are owned and controlled by third parties may be provided from time to time. These links take you outside Golfbase Service and off the site and put you beyond the control of Golfbase. The sites you can link to have their own separate terms and conditions as well as a privacy policy. Golfbase is not responsible and cannot be held liable for the content and activities of these sites. You therefore visit/access these sites entirely at your own risk. Golfbase may employee the use of third parties to supply and/or improve services on this site. To gain access to these services, you may have to register with these third parties and deal with them directly. We will have no control over the content of those third party sites or the performance of their services. Accordingly, you use these services at your own risk and we accept no responsibility for them or for any loss or damage that may arise from them or for any loss or damage that may be caused from use of them. Please note that these other sites may send their own cookies to users collect data or solicit personal information, and you are therefore advised to check the terms to use and/or privacy policies on those websites prior to using them.
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You are prohibited from using the Site to post or transmit any User Generated Content (as defined below) which infringes or may infringe third party intellectual property rights or which is threatening, false, misleading, inflammatory, defamatory, invasive of privacy, obscene, pornographic, abusive, discriminating, illegal or which could constitute or encourage conduct that would be considered a criminal offence, violate the rights of any party or which may otherwise give rise to civil liability or violate any law. You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial – of service attack. Golfbase may deny you access to the site at any time in its sole discretion, and which shall include situations where Golfbase believes that your use of the site is in breach of these terms and conditions.
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By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. We aim to dispatch all ordered items in accordance with our delivery policy. However once they leave our store with our third party delivery couriers (DHL), we cannot 100% guarantee that they will reach you on the approximate date. All efforts will be made by both us and our delivery couriers to get your package to you on time, however in some unforeseen circumstances this may not be possible and your due consideration must be taken in these circumstances. If we become aware of a delivery issue before dispatch or during transport we will endeavour to contact you and highlight any issues we may have. We ask for your patience in this matter. Golfbase retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will always be Golfbase. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes. If you, the consumer, decide to cancel an order or if you decide to return the goods because you have changed your mind once you receive the goods, it is your duty to return the goods to us, as new in their original packet. You must bear the cost of return or if you refuse to return them we will charge you for the direct cost of recovery to us at Golfbase.
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When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
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Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel and you have already paid for the goods, you will receive a full refund. All prices quoted on our site are inclusive of VAT. Please note that we are not liable for any additional charges that you may incur from your bank due to currency conversions. Please ensure you select the correct currency before you start placing your order.
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Delivery of orders over £80 are free of charge to the UK. Please see our Shipping Info for any exceptions to this. Where applicable, the cost of your delivery will clearly be displayed and included in the ‘Total Cost’.
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Upon purchase your card is debited immediately.
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From time to time, we may offer promotion codes which may apply to any, or certain specified purchases made through Golfbase.co.uk. Each Promotion Code will be subject to specific terms & conditions which will be specified at the time the promotion code is issued (including the length of time to use the code). Only one promo code can be used against an order at any one time. A promotion code cannot be applied to an order after that order has been placed. Please ensure you enter code at checkout and click “redeem code”. Check that the offer has been applied. If the promotion code has expired, you won’t be able use it. Unfortunately, we cannot accept any responsibility once we have given you a promotion code and we are not obliged to provide you with a replacement if it gets lost and/or gets used by someone else as this will result in the promotion code being cancelled. If a promotion code offered on Golfbase.co.uk cannot run properly because of fraud, tampering, technical errors or anything else that is beyond our control which affects the running, administration, security or fairness of the promotion code, we reserve the right to cancel, modify or suspend the promo code. Promotion codes are non-transferable and cannot be exchanged for cash. If you receive a promo code, it can only be used by you on your own Golfbase.co.uk account for the purpose for which it was issued. You must keep it confidential and only use it for making your own orders. Don’t pass your code directly on to others or make it available to others unless instructed to do so (for example, posting it on social media or on a forum). If we believe that at the point of purchase or retrospectively you are abusing the use of promo codes in any way (e.g. selling them to others), we reserve the right to cancel your promo code or suspend/close your account without letting you know beforehand. We reserve the right to amend these terms and conditions at any time.
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The terms of use shall be governed by the construed fully in accordance with the laws of Ireland. You and we agree to submit to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the terms of use is held by a court of competent jurisdiction to be contrary to law, then such provision (s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.
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We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.
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To purchase a Golfbase.co.uk Gift Voucher or E-Gift Card, log into your Golfbase.co.uk account and visit hhttps://golfbase.co.uk/golfbase-gift-voucher-perfect-for-christmas-birthday-presents.html. Then, follow the instructions to order your gift voucher. If you are purchasing a gift voucher as a present, please double check the delivery address/email address you enter is correct. Please note it is your responsibility to do so and unfortunately we cannot be held responsible if a gift voucher is used by someone other than the recipient if the email address entered is incorrectly. In addition, we can’t take responsibility for any gift vouchers that are lost or used by someone other than your recipient after delivery. We’re afraid we can’t accept any responsibility for stolen, lost or deleted gift vouchers. Once you’ve made your purchase, we’ll dispatch your gift vouchers as soon as payment has been cleared. We cannot be responsible for any delays, no matter how they are caused. For gift cards that are sent via email, from time to time, these may get pulled into spam or junk filters, so ask the recipient to check these filters if the gift card has not been received. We can’t take responsibility if a gift voucher cannot be delivered to the recipient’s email address because of spam filters, firewalls, capacity of the recipient’s mailbox or any other factors outside of our control. Gift cards can only be redeemed when you place your order using the currency in which they were initially purchased. You may use more than one purchased gift voucher on a single order. Gift cards can be used in conjunction with certain other promotional and discount codes depending on the rules of the specific code. Gift cards cannot be used to purchase other gift cards. If the value of your purchase is less than the value of the gift card, your total will be deducted and the remaining balance can be redeemed when you next make a purchase. If your order exceeds the value of the gift card, you can pay the remaining balance using another payment method e.g. PayPal or Credit Card. If you return or cancel a Golfbase order and a gift card was used as full payment, your refund will be issued to you in the form of a gift card. There will be no monetary exchange for returned or cancelled orders made with gift vouchers (this does not affect your statutory rights). If you part return or cancel a Golfbase.co.uk order and a gift card was used as part payment, the equivalent refund by way of money spent and gift cards will be issued to you in that order. We reserve the right to amend these terms and conditions at any time.
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