Terms of service
Terms & Conditions
Please read these Terms and Conditions carefully before using this website or interacting with Golfbase content on social media platforms, including Facebook and blogs. These terms apply to all visitors and users of this website, as well as to the information, recommendations, products and services provided through it.
By accessing or using this website, you agree to these Terms and Conditions and to any applicable laws and regulations. If you do not agree to these terms, please stop using the website.
OPERATOR
This website is operated by Golfbase, referred to in these terms as "Golfbase", "we", "our" or "us".
As a user of this website, referred to as "you" or "your", you acknowledge that your use of the website, including any orders or reservations you make, is subject to these Terms and Conditions and the other policies linked from this website, including our Returns and Refunds Policy, Cookie Policy and Privacy Policy.
GENERAL
We reserve the right to update these Terms and Conditions at any time. Changes will take effect when they are published on the website. Please review the terms each time you use the website, as continued use confirms your acceptance of the latest version.
If you are using this website on behalf of a business, you confirm that you have authority to accept these terms on behalf of that business.
Certain website services may require registration and the use of an approved login name and password. Information provided through the website must be accurate and complete.
Your login details are personal to you, cannot be transferred to another person and must be kept confidential. If you believe that your account details have been accessed or used without permission, please contact us immediately.
ACCORDANCE WITH SPECIFICATION
Many of our products have technical features, and it may not always be practical to publish every specification or keep all details completely up to date.
Descriptions, drawings, photographs, colours, specifications and advertising shown on the website are provided to give a reasonable representation of the products. Colours and appearance may vary slightly depending on your screen, device or product batch.
DISCLAIMER OF WARRANTIES
The website and its content are provided without charge and on an "as available" basis. Information on the website is provided for general information purposes and does not constitute professional advice.
Although we make reasonable efforts to ensure that information is correct, we cannot guarantee that all content will always be complete, accurate, current or free from errors.
We do not guarantee that information or materials provided through the website, including information supplied by third parties, will always be accurate, timely or reliable.
Nothing in these terms affects any statutory rights that cannot legally be limited or excluded.
LIMITATION OF LIABILITY
Your use of the website is at your own discretion. To the fullest extent permitted by applicable law, Golfbase will not be responsible for indirect or consequential losses arising from your use of, or inability to use, the website.
This includes losses resulting from website changes, interruptions, unavailable content, or information that is sent, received, delayed or not received.
Nothing in these terms limits or excludes liability where doing so would be unlawful or would affect your statutory consumer rights.
PROPRIETARY RIGHTS TO CONTENT
Website content, including text, software, sound, photographs, video, graphics, advertisements, emails and other materials, may be protected by copyright, trade marks, service marks, patents or other intellectual property rights.
You may not copy, reproduce, distribute, modify or use protected content without permission from Golfbase or the relevant rights holder, except where permitted by law.
LINKS TO THIRD PARTIES
For convenience, the website may contain links to websites owned or operated by third parties. Following one of these links will take you away from the Golfbase website and to a service outside our control.
Third-party websites have their own terms, privacy policies and cookie policies. Golfbase is not responsible for their content, availability, security or activities.
Golfbase may use third-party providers to supply or improve certain services. You may need to register directly with those providers to use their services.
We do not control third-party websites or how their services operate. Please review their terms and privacy information before providing personal information or using their services.
MISUSE
You must not use the website to publish, upload or transmit content that:
- Infringes another person's intellectual property or other legal rights.
- Is threatening, deceptive, defamatory, discriminatory or invasive of another person's privacy.
- Is unlawful, seriously harmful or otherwise unsuitable for publication.
- Encourages unlawful conduct or creates legal liability.
- Misrepresents your identity, relationship with another person or connection with Golfbase.
You must not introduce malicious software, harmful code or any other material intended to damage, monitor, disrupt or gain unauthorised access to the website, its users, connected systems or stored information.
You must not attempt to access the website, its servers, computers or databases without permission. You must not deliberately overload, disrupt or interfere with the availability or operation of the website.
Golfbase may restrict or remove access where we reasonably believe that a user has breached these Terms and Conditions, compromised website security or used the website unlawfully.
TERMS OF SALE
By placing an order, you are offering to purchase products subject to these Terms and Conditions. All orders are subject to availability and confirmation of the order price.
We aim to dispatch orders in accordance with our delivery policy. Once an order has been passed to the delivery provider, delays may occasionally occur due to circumstances outside our control.
We and our delivery providers will make reasonable efforts to deliver your order within the estimated timescale. If we become aware of a delivery issue, we will try to contact you and provide an update.
Golfbase reserves the right to refuse or cancel an order where reasonably necessary. If your order is accepted, we will confirm this by email. Your contract will be with Golfbase.
When placing an order, you confirm that:
- The information you provide is true and accurate.
- You are authorised to use the chosen payment method.
- Sufficient funds are available to pay for the order.
If you cancel an eligible order or return goods because you have changed your mind, you must return the items in accordance with our Returns Policy. Items must be returned in their original condition and packaging where applicable.
You may be responsible for the return cost unless our Returns Policy states that a free return service applies. If you do not return the goods when required, we may recover the reasonable direct cost of collecting them.
OUR CONTRACT
After placing an order, you will receive an email acknowledging that we have received it. This acknowledgement does not mean that your order has been accepted.
A contract between you and Golfbase is formed when we send an email confirming that the goods have been dispatched. Only the items listed in the dispatch confirmation will form part of that contract.
PRICING AND AVAILABILITY
We make reasonable efforts to ensure that product details, descriptions and prices shown on the website are accurate. Errors may occasionally occur.
If we discover a pricing error affecting an item you have ordered, we will contact you as soon as possible. You will be given the option to confirm the order at the correct price or cancel it.
If you cancel and have already paid, you will receive a full refund.
Prices shown on the website include VAT where applicable. Golfbase is not responsible for additional charges applied by your bank or payment provider, including currency-conversion charges. Please check that you have selected the correct currency before placing your order.
DELIVERY
Delivery on qualifying UK orders is provided free of charge. Please see our Shipping Information for the current delivery threshold, available services and any exclusions.
Where a delivery charge applies, it will be clearly displayed before you complete your order and included in the total cost.
PAYMENT
Your chosen payment method will normally be charged when your order is placed.
DISCOUNT CODES
From time to time, Golfbase may issue promotional codes that apply to selected purchases. Each code may have its own conditions, including an expiry date, minimum spend, qualifying products or customer restrictions.
Unless stated otherwise:
- Only one promotional code may be used per order.
- Codes must be entered before the order is completed.
- Codes cannot be added after an order has been placed.
- Expired codes cannot be used.
- Promotional codes cannot be exchanged for cash.
Please enter the code during checkout, select the option to apply it and check that the discount is shown before completing your order.
Golfbase is not required to replace a code that has been lost, shared, used without permission or entered incorrectly.
We may cancel, change or suspend a promotional code where technical problems, unauthorised activity or circumstances outside our control affect its operation, security or fairness.
Where a code is issued specifically to you, it may only be used through your Golfbase account and for the stated purpose. Please keep personal codes confidential unless we have clearly stated that they may be shared.
If we reasonably believe that a promotional code is being misused, sold, transferred or applied in breach of its conditions, we may cancel the code, cancel affected orders or restrict the relevant account.
We reserve the right to update these promotional-code terms at any time.
LAWS
These Terms and Conditions will be governed by the applicable UK/EU laws stated by Golfbase. Any dispute will be handled by the courts with the appropriate legal authority.
If any part of these terms is found to be invalid or unenforceable, that part will be interpreted as closely as possible to its original purpose. The remaining terms will continue to apply.
TERMINATION
We may suspend, withdraw or discontinue all or part of the website where reasonably necessary.
We may also suspend or close an account where we reasonably believe that the user has breached these Terms and Conditions, compromised website security or used the website unlawfully.
GIFT VOUCHERS
Golfbase gift vouchers and electronic gift cards can be purchased through our Gift Voucher page.
When purchasing a gift voucher for someone else, please check that the delivery address or email address is correct. Golfbase cannot be responsible where a voucher is delivered to an incorrect address supplied during checkout.
Please keep gift vouchers secure. Golfbase cannot accept responsibility for vouchers that are lost, deleted, shared or used by someone other than the intended recipient after delivery.
Orders for gift vouchers will be processed once payment has cleared. Delivery may occasionally be delayed by circumstances outside our control.
Electronic gift vouchers may be directed to a recipient's spam or junk folder. If the voucher has not arrived, please ask the recipient to check those folders.
Golfbase is not responsible where delivery is prevented by the recipient's email settings, mailbox capacity, security controls or other factors outside our control.
Gift vouchers:
- Can only be redeemed in the currency in which they were purchased.
- May be used together on a single eligible order.
- May be used with selected promotional codes where the relevant offer allows it.
- Cannot be used to purchase another gift voucher.
- Cannot be exchanged for cash.
If the order value is lower than the gift voucher balance, the remaining amount may be used on a future purchase. If the order value is higher, the remaining balance can be paid using another accepted payment method.
If an order paid entirely with a gift voucher is cancelled or returned, the refund will normally be issued as a replacement gift voucher. This does not affect your statutory rights.
If an order was paid partly with a gift voucher and partly with another payment method, any eligible refund will normally be returned to the original payment methods in the appropriate amounts.
We reserve the right to update these gift voucher terms at any time.
Terms of Use
Definitions
This website is operated by Golfbase Ltd, Unit B1, Chaucer Business Park, Dittons Road, Polegate, East Sussex, BN26 6JF.
In these Terms of Use, "Website" means the Golfbase website. The terms "you", "your" and "yours" refer to anyone who visits or uses the Website. The terms "Golfbase", "we", "our" and "us" refer to Golfbase Ltd.
Agreement
Your access to and use of this Website, including the information, materials and services available through it, are subject to applicable laws, regulations and these Terms of Use.
By accessing or using the Website, you agree to be bound by these Terms of Use. Please read them carefully before continuing. If you do not agree to these terms, please stop using the Website.
We may update these Terms of Use from time to time. The latest version will be published on the Website. You should review the terms regularly so that you understand the conditions applying when you use the Website.
If you cannot access these Terms of Use online, you may request a copy by emailing info@golfbase.co.uk.
You must not access or use the Website, or any information, products or services available through it, where doing so would breach the laws or regulations that apply to you.
Age Requirement
This Website is intended for people aged 18 or over. Anyone below that age should only use the Website with the involvement and permission of a parent or legal guardian.
Services and Information
Unless otherwise stated, references on this Website to information, materials and services relate to those available in the United Kingdom.
Information published on the Website is provided for general information only. It should not be treated as legal or professional advice. You should obtain suitable professional advice before acting on any matter that requires it.
Ownership
Unless otherwise stated, the Website and its design, text, content, layout, organisation, graphics, software, digital elements and other materials are owned by, licensed to or used with permission by Golfbase Ltd.
These materials are protected by applicable copyright, trade mark and other intellectual property laws. All relevant rights are reserved.
Using the Website does not give you ownership of any content or intellectual property displayed through it.
Unless these terms or applicable law allow otherwise, Website content must not be copied, reproduced, distributed, republished, downloaded, modified, displayed or transmitted without prior written permission from Golfbase or the relevant rights holder.
You may access, display, download and print reasonable portions of the Website for your own personal and lawful use. You must not modify the material and must retain any copyright or ownership notices included with it.
This permission ends automatically if you breach these Terms of Use. Where appropriate, you must then delete or destroy copies made in breach of the terms.
Trade Marks
The Golfbase name, Golfbase logo, domain names, product names, page headings, custom graphics, button icons, trade marks, service marks and logos appearing on the Website may be owned by or licensed to Golfbase Ltd.
Other trade marks, product names, company names and logos displayed on the Website belong to their respective owners.
You must not display, reproduce or use Golfbase branding without our prior written permission. You must also obtain permission from the relevant owner before using branding belonging to another organisation.
Unauthorised or misleading use of any branding, trade mark or protected material displayed on the Website is prohibited.
Public Communication Features
From time to time, the Website may provide communication features such as customer comments, questions, reviews, messages or other areas where users can submit information.
Information submitted to a public area of the Website may be visible to other people. You should not include payment information, account passwords, private contact details or anything else that you do not wish to make public.
Information submitted through the internet cannot be guaranteed to remain fully secure. Personal information will be handled in accordance with our Privacy Policy and applicable data protection law.
You remain responsible for anything submitted through your account or under your username. Golfbase is not responsible for opinions, claims or information submitted by other users.
We may review, edit, refuse or remove submitted content where reasonably necessary, although we are not required to monitor every submission.
You should not assume that another user is who they claim to be or that unverified information is accurate. Any decision made in reliance on user-submitted information is made at your own discretion.
Links to Other Websites
The Website may contain links to websites operated by unrelated organisations or individuals. Providing a link does not necessarily mean that Golfbase approves or recommends that website, its operator or its content.
External websites are outside our control and may have their own terms, privacy policies and operating procedures.
Golfbase is not responsible for the availability, accuracy, content, security, products or services provided through an external website.
Accessing an external website is your decision. You should review its terms and privacy information before using it or providing personal information.
Links to Golfbase
You may link to the Golfbase homepage in a fair and lawful way that does not damage our reputation or suggest an association, approval or endorsement where none exists.
You must not place a link in a way that misrepresents Golfbase, its products, services or relationship with another organisation.
We may ask for a link to be removed where it breaches these terms, creates a misleading impression or may cause harm to Golfbase or its customers.
Anyone providing access to the Website by a link remains responsible for the content and operation of the website from which that link is provided.
Privacy and Communications
Our collection and use of personal information are explained in the Golfbase Privacy Policy. Using the Website confirms that you have been given the opportunity to read that policy.
Where the law requires your permission for a particular use of personal information, we will request that permission separately.
Anything you knowingly submit for public display may be viewed and shared by other users. You should not submit information that you want to keep private through a public feature.
Where you submit material for publication, you give Golfbase permission to store, reproduce and display that material as reasonably required to operate the Website and provide the relevant feature. This permission remains subject to applicable law and our Privacy Policy.
You must not post, upload or transmit material that:
- Is unlawful, threatening, deceptive or defamatory.
- Seriously interferes with another person's rights or privacy.
- Is unsuitable for publication on a general retail website.
- Encourages unlawful conduct.
- Infringes intellectual property or other legal rights.
Communications with Golfbase may be reviewed or recorded where reasonably necessary for customer service, staff training, record keeping, security, fraud prevention or other legitimate business purposes.
Personal information provided through the Website will be handled in accordance with our Privacy Policy.
Website Information
The Website and its content are provided on an "as available" basis. We make reasonable efforts to keep information accurate, complete and current, although errors, interruptions or delays may occasionally occur.
To the fullest extent permitted by law, Golfbase does not guarantee that:
- The Website will always be available or uninterrupted.
- Every item of information will always be complete, accurate or current.
- The Website will operate without technical faults.
- External websites linked from Golfbase will be accurate, secure or available.
You are responsible for assessing information before relying on it and should obtain professional advice where appropriate.
Nothing in these Terms of Use affects your statutory rights or excludes liability that cannot legally be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, Golfbase will not be responsible for indirect or consequential losses arising from the use of, or inability to use, the Website or an external website linked from it.
This may include loss caused by interrupted access, unavailable information, loss of data, technical faults, external services or circumstances outside our reasonable control.
You are responsible for maintaining suitable backups, device protection and security measures when using the internet.
Product prices, stock availability, information and services may change without prior notice.
Nothing in these terms excludes or limits liability where doing so would be unlawful. Your statutory rights as a consumer remain unaffected.
Your Responsibilities
You are responsible for providing and maintaining the device, internet connection, software and other equipment needed to access the Website.
You agree to provide information that is true, accurate, current and complete where requested.
You must use the Website lawfully and in accordance with these Terms of Use.
You must not upload, introduce or transmit harmful software, harmful code or anything intended to interfere with, interrupt, monitor, damage or disrupt the Website, another user's device or any connected system.
You must not attempt to gain access to accounts, information, systems, servers or areas of the Website that you are not authorised to use.
Responsibility for Breaches
To the extent permitted by law, you may be responsible for losses, expenses or claims reasonably incurred by Golfbase as a direct result of your deliberate or unlawful breach of these Terms of Use.
This does not require you to accept responsibility for matters caused by Golfbase, matters outside your reasonable control or any liability that cannot legally be transferred to you.
Changes to the Website
We may update, edit, replace, suspend or discontinue all or part of the Website, or any information, products or services available through it.
Where reasonably possible, we will try to avoid unnecessary disruption. Golfbase will not be responsible for temporary interruptions or changes that are reasonably required for maintenance, security, technical, commercial or legal reasons.
This does not affect any rights relating to an order or contract that has already been accepted by Golfbase.
Entire Agreement
These Terms of Use form the agreement between you and Golfbase regarding access to and general use of the Website.
Purchases made through the Website are also subject to our Terms and Conditions of Sale, Returns Policy, Privacy Policy and any product-specific or promotional conditions shown before an order is placed.
If any part of these Terms of Use is found by a court or other authorised body to be invalid or unenforceable, the remaining terms will continue to apply.
A delay or failure by Golfbase to enforce a term does not mean that the term has been waived or that we cannot enforce it later.
Law and Jurisdiction
These Terms of Use are governed by the laws of England and Wales. The Website is operated from England.
You are responsible for complying with any local laws that apply when accessing the Website from another country or jurisdiction.
The courts of England and Wales will have jurisdiction over disputes relating to these Terms of Use, subject to any rights you may have as a consumer to bring proceedings in another part of the United Kingdom or another jurisdiction where applicable law permits.
Golfbase may take appropriate legal action in another jurisdiction where necessary to protect its rights or respond to unlawful activity originating there.
Contacting Us
If you have any questions about these Terms of Use, please contact:
Golfbase Ltd
Unit B1, Chaucer Business Park
Dittons Road
Polegate
East Sussex
BN26 6JF
Email: info@golfbase.co.uk
